Hewlett-Packard OJ PRO L7680 Christmas Discounts!. Hewlett-Packard OJ PRO L7680 Christmas Discounts!.

Product: Hewlett-Packard OJ PRO L7680

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Average customer review: star25 tpng Hewlett Packard OJ PRO L7680 Christmas Discounts!

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I've had the HP L7680 for slightly over three months. I've been a fine heavy user, having printed (according to the self-test page) almost 4000 pages during that time. Unlike some of the others mentioned here, my unit has been completely noble.

Print Quality - Printing is very arresting and closely approaches laser quality...it's certainly above the threshold for business correspondence and presentations. The color output is solid, with almost no visible banding. I have not venerable it to print many photos, but those that I have have been also acceptable, given the constraints of a four color ink system. If photography printing is your indispensable usage, you should retract a printer with more ink colors.

Ink consumption - Over the span of 4000 pages, I went through the initial state of ink cartridges and am now on the third dark cartridge...the second cartridge was a standard capacity one, while the third is the XL version. It's detached 2/3 burly. A second area of color cartridges were also the standard capacity versions. They're collected 3/4 corpulent. When they go empty, they'll also be replaced with the XL versions. Most of my printing is obviously sunless with a minor amount of site color.

Faxing - It works. Faxes seem to fetch there.

Copying - The internal memory is inadequate to allow more than 5-6 pages of a document to be scanned and stored for collated printing. This flaw was obviously anticipated by the printer's firmware designers...the page

that causes the memory to overflow is returned to the scanning input tray so it can be scanned in the next five page batch. Unfortunately this flaw requires manual intervention...you have to win the five printed pages from the output tray, spot them aside and then dwelling them on top of the next batch out. This is an absolute damage...The leader of the copier produce team should be required to get fifteen copies of Tolstoy's War and Peace as atonement.

Scanning - The HP software works, but is awkward. I have yet to gape where the defaults are place...and the preset ones aren't optimal for my office. I'd like to be able to status it to scan an 8x11.5 letter size by default, rather than have the software guess the paper size based upon the image. It's NEVER guessed correctly. And, after scanning something into Adobe Acrobat, I need to click on "slay" three more times before the image is finally transferred...it's like a Japanese monster movie...The Software That Wouldn't Die. There's other annoyances. The bottom line, though, is that it works. It's unbiased doesn't work nicely.

So...the copying and scanning issues dropped this printer from a strong five stars down to three. It prints mammoth and if there was a socket where I could add in more memory, the copying dilemma would go away. But there isn't. And while the scanning stuff is honest annoying, the copying jam is a staunch time-waster.

Update: Since I've had the printer for a year and a half, I belief I'd add in a like a flash update and label that it's level-headed going strong. I've gone through 500cc of sad ink, 50-60cc of cyan and yellow, and 36cc of magenta. There has been some drift in the alignment, resulting in some cramped banding while printing, but I suspect that that could be calibrated out. The only major dilemma has been wear in the automatic page feed mechanism in the document feeder, which causes misfeeds while faxing or copying. Cleaning the rollers and pads helped, but they should be replaced. The recall of a high race scanner (Fujitsu ScanSnap S510 Sheet-fed Scanner) has sparkling grand eliminated my employ of the automatic document feeder, otherwise this scrape would be a serious hassle.

I've had this machine for about 5 days and so far so agreeable. I had wretchedness installing it on one of my desktop computers and made the mistake of calling HP. Tech succor answered lawful away, but the lady who was trying to abet me didn't understand english very well and I had touble notion her because of a thick accent. She suggested making some changes to my startup file and if I had followed her instructions, I don't assume my computer would have re-booted.

Instead, I tried installing it on my laptop and it installed quite easily. I then installed it on another laptop and a different desktop and it is working elegant on all machines. The printer is plugged into my router and I've had no worry accessing it from the wired desktop, or wirelessly on the laptops through my wireless access point.

I am not a technical expert, but to me the print quality looks very qualified. The printer is very hasty. I purposely handled one of the dried printouts with damp hands, and the ink did not smear.

I have not had a chance to place up the fax yet so I can't comment on that. My only complaint is the amount of software that HP installs. I might uninstall it and then re-install it with the "customize" option. Lawful now Zone Horror is constantly reporting attempts by the software to access the internet, even if I'm not doing anything with the printer. I don't know why the ticket is showing up on Amazon at $414. I've seen this everywhere for $399; and Staples has a $50 off coupon too.

UPDATE 3/18/07

I obsolete the fax wizard and position up the fax machine fleet, with no problems. The printer is faster than I expected. In draft mode, the quality is very wonderful, and the L7680 is faster than my laser printer.

Scanning is scrape free. I like the having the option of scanning directly to a portable USB blueprint. I'm hoping it has a "preview mode" for scanning. I haven't been able to catch it yet.

We spot up the printer carefully and it seemed heavenly at first. A few days later, we tried printing, and the pages came out stained with ink. Opening up the printer revealed mammoth murky ink puddles in the place underneath where the print heads fade. There was obviously an internal ink leak.

I've aged many HP printers in the past, both at home and at work, so I was optimistic that HP would be fine and efficient in fixing the scrape. Puny did I know, the frustrations were only beginning.

The HP representative spoke minimal English and insisted on having me do all kinds of funny things to try to "fix the spot". Nothing he suggested could possibly have cleaned up the ink leak, but I humored him. For more than two hours. By now, the moderate ink leak had turned into a giant snide mess, with sad ink spilling over the desk under the printer. The printer was now reporting that the murky ink cartridge was empty -- i.e., the entire contents of the cartridge had leaked out.

To be determined, this was not a case of a poor relieve agent. The guy was obviously working from a series of scripts whose sole fair was to prevent them from fixing an obvoiusly outrageous product. From a "bean-counter" perspective, this probably saves HP a few dollars, but it's an astounding slay of time for customers. And it resulted in ink spilling everywhere. (Shouldn't HP know that, if a customer calls with an ink leak, you don't hiss them to do things that will cause more ink to leak out? )

Meanwhile, the agent was unruffled refusing to fix the printer and was insisting that I needed to bag a recent ink cartridge. Of course, adding more ink would objective have caused more ink to leak out. (Also, the ink leak was on the good side of the printer and the cartridges on the left, so this could not conceivably have fixed the plight.) He was steadfastly refusing to replace the printer.

Finally, I told the agent that I was going to post a description of what happened to Amazon, and he should content this to his manager. A long time elapsed. Finally, he came attend and said they would replace the printer after all.

Another hour elapsed of trying to fetch the agent to enter the credit card information correctly. (HP neededs "collateral" before they'll honor their warranty obligations, and the combination of a balky credit card approval system and an agent with abominable typing and English skills meant the process took forever.)

In summary:

-- HP product quality is not what it aged to be.

-- HP relieve is the worst I've ever experienced - ever.

-- HP will refuse to honor its warranty obligations unless you threaten to post your experiences.

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